Old HubSpot to New HubSpot Migration refers to the process of transferring data, workflows, templates, and other configurations from an older version of HubSpot's CRM platform to a newer version with upgraded features, functionalities, and user interface improvements.
Problem: The customer was using an old HubSpot instance that was disorganized and inefficient. Key challenges included:
- Uncategorized Data: The system was cluttered with unused or irrelevant assets, automations, lists, reports, and other data, leading to confusion and inefficiencies.
- Excessive Costs: The old HubSpot setup was too expensive due to unnecessary features and subscriptions that weren’t being fully utilized.
- Underutilized Features: Many of the tools and features in the old system were not being actively used or weren’t properly configured to meet the company’s needs.
Solution: To resolve these issues, a streamlined approach was taken:
- Purchase HubSpot with the Required Subscription:
- The first step was to purchase a new HubSpot plan that better suited the company’s needs. By selecting the appropriate subscription level, the company could reduce costs and focus on the essential features.
- Migrate Only the Required Data:
- Data migration was done in a structured way, ensuring that only essential and relevant information was transferred from the old HubSpot instance to the new one. This included key customer data, important records, and active contacts, leaving behind outdated or unnecessary information.
- Migrate Only Required Assets, Lists, Automations, Reports, and Users:
- Lists and Automations: Only the active and necessary workflows and lists were moved to the new system. Outdated or unused automations were not transferred, saving both time and resources.
- Assets and Reports: Only valuable assets (e.g., emails, landing pages, documents) and reports were migrated. Any redundant or irrelevant reports and assets were left behind.
- Users: User access was also reviewed, and only active users were moved to the new HubSpot instance. This reduced unnecessary user licenses and ensured the right team members had access to the appropriate tools.
Outcome:
- Cost Savings: By migrating to a more appropriately priced HubSpot plan and only retaining necessary data and features, the company significantly reduced subscription costs.
- Improved Organization: The new HubSpot instance was cleaner, more organized, and better aligned with the company's current needs. This led to improved team productivity and faster decision-making.
- Increased Efficiency: With fewer unnecessary automations, reports, and data, the team was able to work more efficiently and focus on the most important aspects of their marketing, sales, and customer service activities.
Conclusion: Migrating from the old, cluttered HubSpot instance to a streamlined and cost-effective new setup provided immediate financial and operational benefits. By focusing on the essential data, users, and features, the company was able to improve efficiency, reduce costs, and create a more organized and manageable CRM system for future growth